Why Ongoing Monitoring?
⚠️ Compliance Isn't One-And-Done
Your site passes WCAG 2.1 AA today. Great! But what happens when:
- • Marketing adds a new campaign landing page
- • Engineering ships a new feature
- • Someone uploads an inaccessible PDF
- • A third-party plugin updates and breaks accessibility
- • Content authors change page structure
Without monitoring, violations creep back in—and you're liable again.
❌ Without Monitoring
- • Violations reoccur after initial remediation
- • No one accountable for accessibility
- • Issues discovered via lawsuits
- • Emergency fixes cost 3-5x more
- • Compliance status unknown
✓ With Monitoring
- • Violations caught before production
- • Designated accessibility expert
- • Proactive issue prevention
- • Lower long-term costs
- • Always audit-ready
Monitoring Service Tiers
Essential Monitoring
$2,000/mo
$24,000/year
- ✓ Monthly automated scans
- ✓ Quarterly manual audits
- ✓ Violation reports & prioritization
- ✓ Email support (2-business-day response)
- ✓ Annual compliance certificate
Best for: Small orgs, 1-3 web properties
Professional Monitoring
$3,500/mo
$42,000/year
- ✓ All Essential features
- ✓ Pre-launch reviews (4/month)
- ✓ Accessibility roadmap updates
- ✓ Staff training refreshers (quarterly)
- ✓ Priority support (1-business-day response)
- ✓ Monthly office hours
Best for: Mid-market, 3-10 web properties
Enterprise Monitoring
$5,000/mo
$60,000/year
- ✓ All Professional features
- ✓ Unlimited pre-launch reviews
- ✓ Dedicated accessibility officer
- ✓ Policy & governance assistance
- ✓ Vendor VPAT evaluation
- ✓ Same-day critical issue support
- ✓ Executive quarterly reviews
Best for: Enterprise, 10+ web properties
Cost vs. Single Lawsuit Settlement
1 year of Essential Monitoring ($24K) costs 50-75% less than average ADA settlement ($50K-$100K). Prevent violations before they become legal action.
What's Included in Monitoring
Automated Scanning
Monthly Lighthouse + axe-core scans of all monitored properties
Manual Testing
Quarterly expert audits with screen readers and assistive tech
Violation Reports
Prioritized remediation lists with severity ratings
Pre-Launch Reviews
Catch issues before new features/pages go live
Training Refreshers
Keep your team's skills sharp with periodic updates
Roadmap Updates
Adjust priorities as your org and standards evolve
Support Channel
Direct access to accessibility experts for questions
Compliance Cert
Annual certification for Ohio IT-09, ADA, Section 508
Fractional Accessibility Officer
Get an Accessibility Expert Without Full-Time Cost
A full-time accessibility officer costs $90K-$150K/year + benefits. Our Fractional AO provides expert guidance at a fraction of the cost:
Responsibilities:
- • Accessibility strategy & planning
- • Compliance oversight (IT-09, ADA, 508)
- • Internal advocacy & education
- • Vendor evaluation & procurement
- • Issue triage & prioritization
Benefits:
- • 60-90% cost savings vs. FTE
- • Immediate expert availability
- • No hiring/onboarding time
- • Scalable as needs change
- • Access to full team expertise